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What happens with corrections
Corrections that include a source (a bank offer page URL, a screenshot, or a merchant listing) get verified and processed in the next data update cycle. Corrections without a source take longer because they require independent verification.
The site is an independent project without a team behind it, so there's no guaranteed response time or dedicated support queue. If you don't hear back, it doesn't mean the correction was ignored. It may simply be queued for the next update.